Where is my order?
As soon as you pay for your order, you will receive an email receipt. Please add [email protected] to your address book to make sure these emails don’t go to your spam mailbox. We do our very best to get your order out the same or next business day. Once your order has a tracking number, you will receive another email with a link to track your order.
What if I cannot find an item I am looking for?
Looking for a specific item and can’t find it on our website? Send us an email! Chances are we have that item in R&D but we want to know what parts you’re specifically looking for. We are constantly looking to improve and increase our product line but your suggestions really dictate what we work on next.
I lost a spring or a screw to my product. Do you sell replacements?
Yes! Check out our SPARE PARTS page to find what you need.
Don’t see what you’re looking for? Send us an email at [email protected] and we’ll get you what you need.
How do I exchange or return an item?
We want you to be 100% satisfied with your purchase! But if you’re not, we’re here to help. Please visit our RETURN PORTAL and enter in your email address and order number to generate a pre-paid return label for your refund or exchange – NOTE: please use the email address you used when purchasing so that we can properly pull up your order info. If you are having trouble, send us an email or give us a call and we will send you a prepaid return label and arrange for your exchange or refund. Please keep in mind that we cannot provide refunds if your order was placed more than 3 months prior. That being said, we stand by our products and will do whatever we can to help make sure you are completely happy with your purchase.
Gun Laws & FAQs
What are the laws regarding my AR in California?
The law passed in July 2016 states that “Any person who, from January 1, 2001, to December 31, 2016, inclusive, lawfully possessed an assault weapon that does not have a fixed magazine, as defined in Penal Code section 30515, including those weapons that can be readily removed from the firearm with the use of a tool (commonly referred to as a bullet-button weapon) must register the firearm before January 1, 2018.” (Note: This date has since been changed to July 1, 2018)
What do the California laws mean for my AR?
A “fixed magazine” is defined in the law as “an ammunition feeding device contained-in, or permanently attached to, a firearm in such a manner that the device cannot be removed without disassembly of the firearms action.”
“Disassembly of the firearm action” is also defined in the law to “mean that the fire control assembly is detached from the action in such a way that the action has been interrupted and will not function” (gun cannot fire bullet).
Directly from the law, this means that “disassembling the action on a two part receiver, like that on an AR-15 style firearm, would require the rear takedown pin to be removed, the upper receiver lifted upwards and away from the lower receiver using the front pivot pin as the fulcrum, before the magazine may be removed.”
Check out this reference guide from the CRPA & NRA for more details:
What are my options now that the registration period has closed?
Choose a “fixed magazine” solution
- The Cross Armory SAFE MAG was designed to follow the letter of the law passed. It will “fix” your magazine into place until you have “disassembled the action” of your firearm. The SAFE MAG will only release the magazine after the disassembly has occurred. Properly installed, the SAFE MAG is a magazine lock that will only release upon the removal of the rear takedown pin (or use of QUICK PINS that will make your life immensely more easy!).
Choose a “featureless” solution
- Featureless solutions require AR owners to get rid of “evil features” such as a pistol grip, an adjustable rear buttstock and a flash hider. Cross Armory offers a solution for the adjustable rear buttstock. STOCK LOCK allows AR owners to lock their adjustable stock into one place, essentially rendering it as a fixed, without having to purchase a new buttstock. STOCK LOCK is easy to install and will not alter your AR in anyway. It can be easily removed if and when you take your AR to another state.
What products work for my AR in California?
For AR-15 owners:
SAFE MAG, QUICK PINS & FLOP STOP create the fastest and easiest reloading solution. We have several different SAFE MAGs designed to fit both MIL-SPEC and custom built AR-15s. If you are uncertain about the specifics of your rifle, please refer to “How do I know if my AR is MIL-SPEC?” below or contact [email protected]
For AR-10/.308 owners:
SAFE MAG .308 & QUICK PINS .308 are the first fixed magazine solution designed specifically for the .308/AR-10 platform. Because there is not a MIL-spec version of the .308/AR-10, there is a great deal of variation between different builds. Please take a look at the pictures and video on the SAFE MAG .308/AR-10 product page (found here) to determine which SAFE MAG .308 you should order. You will need to measure your upper receiver to determine the correct fit, so have it close by when you watch the video.